Customer Effective Honored as Microsoft’s East Region CRM Partner of the Year

PRLog (Press Release) – Jul 26, 2011 – Greenville, SC - - July 26, 2011 - - Customer Effective Inc., an award winning Microsoft Dynamics CRM partner, announces their selection as the 2011 Microsoft Dynamics CRM Partner of the Year for the East Region.  This marks the second consecutive year Customer Effective has received this distinction.  The award is based on a number of criteria including delivery of innovative market-leading customer solutions built on Microsoft technologies and achievement of high levels of customer satisfaction.

“We’re really excited to receive this recognition from Microsoft’s East Region in back-to-back years.” says Scott Millwood, President. “We keep helping our customers achieve success with Microsoft Dynamics CRM and Microsoft continues to recognize our high level of execution and performance. That is the essence of a great partnership. As good as last year was, this year is looking even brighter.  We look forward to our continued partnership with Microsoft and working with our clients to drive productivity.”  

Awards were presented at Microsoft’s World Wide Partner Conference held in Los Angeles, California in mid-July.  

"Partners like Customer Effective play a crucial role in delivering customer success with Microsoft CRM.  Microsoft is pleased to honor Customer Effective with this award to not only recognize their ability to deliver results to their customers, but also to applaud their passion for delivering innovative Dynamics CRM industry solutions, providing customers with a choice of deployment options,” states Johneen R. Buffard, Sr. Partner Director, East Region Dynamics - Microsoft Business Solutions.  

About Customer Effective

Customer Effective is a leading innovator in relationship management and process automation solutions based on the Microsoft Dynamics CRM platform. The company is a Gold Certified National System Integrator having completed hundreds of Microsoft Dynamics CRM implementations and development projects. Recent CRM and Microsoft awards include recognition as the 2011 and 2010 East Region CRM Partner of the Year, the 2010 Worldwide CRM Partner of the Year Finalist, the 2009 Worldwide Microsoft Financial Services Partner of the Year, being named to the Microsoft Dynamics President’s Club from 2006 through 2010, recipient of the Microsoft Dynamics Inner Circle distinction in 2008 thru 2010 and a member of the 2008, 2010, 2011 Inc. 500|5000 list.  For more information, visit www.CustomerEffective.com

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Chattanooga Homes Builder Pratt Awarded Customer Service Award

Professional Warranty Service Corporation’s Summit Award To Pratt and Associates
PRLog (Press Release) – Jul 25, 2011 – On July 19th 2011, Pratt and Associates, LLC was awarded the prestigious Summit Award for Outstanding Customer Service and Buyer Satisfaction from Professional Warranty Corporation (PWC). Presenting the award to Pratt and Associates and it's dedicated staff of professionals was Roger Langford, Regional Director of Sales, and Ben Harwell, VP of Sales and Marketing, for PWC.

“The Summit Award is presented to those companies that have demonstrated the highest level of customer satisfaction over time,” says Langford, “and Pratt unquestionably meets that standard. Since 2007, Pratt and Associates has enrolled nearly 300 homes in our program, we have heard from less than 1% of their homebuyers. This outstanding ability to satisfy is prevalent throughout the entire company.” Pratt is the first Tennessee based company to receive this award from PWC.

PWC is a ten-year insured warranty program that is provided on all Pratt homes. The PWC program is insured by Steadfast, a member company of Zurich NA, an A.M. Best A+ rated insurance carrier.

The insured warranty program provides the basis for establishing the buyer-builder relationship by stating performance standards for warranty work, if necessary, during the first two years after closing and is insured for the buyer that the work will be completed to the level of the stated performance standards. The insurer assumes the builder’s liability for the structure during years three through ten. Low cost binding arbitration is available throughout the ten-year term of the warranty to resolve any disputes under the warranty.

# # # Having developed over 30 new home communities in Chattanooga, TN., Nashville, TN., Knoxville, TN., Savannah, GA., and Tunica, MS., Pratt & Associates has been recognized as one of the elite home builders in the southeast. For more information on Pratt Home Builders visit them at http://www.prattliving.com
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